This Privacy Policy explains how PT Noctis Interactive Entertainment ("Noctis", "we", "us") collects, uses, and protects your information when you use our websites and services, including Noctis Cloud and Noctis Roleplay.
Information we collect
- Account & billing data: name, email, and payment details you provide when you order a service through noctis.id.
- Service data: information needed to provision and operate your servers or projects.
- Technical data: IP address, browser type, and usage logs collected automatically for security and reliability.
- Communications: messages you send us by email or support channels.
How we use your information
- To provide, operate, and maintain the services you order.
- To process payments and send service-related notices.
- To secure our network, prevent abuse, and mitigate attacks.
- To respond to support requests and improve our services.
Data sharing
We do not sell your personal data. We share it only with processors needed to run the service (for example, our billing platform and payment providers), or where required by law.
Data retention & security
We keep personal data only as long as needed for the purposes above or as required by law. Data is protected by layered security controls on infrastructure we own and operate.
Your rights
You may request access to, correction of, or deletion of your personal data, subject to applicable Indonesian data-protection law. Contact us at [email protected].
Contact
PT Noctis Interactive Entertainment, Jakarta, Indonesia: [email protected].